The design and delivery of a two module, 8 day programme for 40 team leaders
Situational leadership
Creation of high performing teams, including Belbin
Analytical and creative thinking
Influencing and motivation skills
Managing across teams and networking
Communication, relationship and conflict management
Coaching and questioning skills
Ensured a consistent approach to leadership throughout a rapidly growing organisation
Built a firm foundation of leadership skills in the Help Desk area to enable a reduction in staff
Management Team Development
Insurance Company of 3,000 staff
